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  • Knowledge Base

About us

SnapComms is an award winning innovative company starting small, growing big with no sign of stopping. Our vision is to make internal communication with employees a breeze in medium to very large sized organizations. We are passionate about providing the best solution to our customers by thinking about the future and listening to their feedback.

SnapComms future proofs staff by providing a wide range of opportunities to grow and upskill. Our environment promotes continuous improvement and forward thinking in all areas so why not be forward thinking as part of the SnapComms family!

We're made up of dedicated directors, dynamic developers, superstar sales people, terrific testers, passionate product experts, a tremendous tech support team, and a magnificent marketing team.

 
 

No Unicorns here

Here at SnapComms we believe happy people mean happy customers. We have consciously made the decision not to take Venture Capital funding. (The case against Unicorn companies). We believe that our people and customers are our priorities and should never take second-place to "user growth at all costs" (a.k.a. inflated valuation for speculative investors). We love the fact that we are creating new jobs and helping people find work they love. SnapComms is an organically grown business from customer revenues. We only grow if customers love us and that's the way it should be.

With over 1.3 million enterprise users in over 50 countries plus double growth year-on-year tells us we are doing okay (but we are always trying to do better - if you think you have what it takes to help us grow, send through your CV and a bit about the skills you can bring to SnapComms at Jobs@SnapComms.com

 

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SnapComms Perks

 

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Location, location, location

Located in Central Takapuna, Auckland, SnapComms is conveniently 5 minutes walk from the beach and shops making lunchtime a real break!

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Our own espresso machine

For the coffee fiends.

SnapComms has coffee beans delivered to the office fortnightly so there's always a fresh supply.

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Sunny private deck

Outdoor seating on our deck where we grow chilies and jalapenos or sit to eat lunch.

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Modern offices

Open plan offices, with optional stand up desks and quiet working spaces, help promote our awesome team environment.

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BBQs

Monthly themed staff BBQs for an end of week pick-me-up.

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Pets welcome

Allergies permitting, pet visits from staff members including a guide dog in training.

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You deserve to relax

And you can with our monthly Massages thanks to EnergizeNZ.

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Flexible hours

Flexible work, work from home, come in early or late leave early or late.

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 Feeling fruity?

Fresh fruit delivered to the office twice a week.

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Casual dress-code

Wear anything you feel comfortable in, not just on Fridays.

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Birthday perks

SnapComms likes to celebrate birthdays with cake for morning tea on your Birthday.

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Free parking 

Car parks supplied, because parking isn't cheap.

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Volunteering

Give back to the community with two paid volunteering days per year.

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Social Club

Contribute to SnapComms' Social Club to be part of the fun with the rest of the team!

Want a glimpse of life at SnapComms? Check out our Facebook page to get the latest updates from SnapComms HQ 

 

Current Vacancies

Technical Product Manager

 

 

 

 

 

 

Technical Product Manager

 

SnapComms is an employee communications software company that helps organizations communicate more effectively with their employees. The software is used by communications, IT, HR, security and other business functions and enables organizations get employee attention for important messages at the right time, in the right way and measure it.

We are an exciting and award-winning company (ICT Exporter of the Year; Deloitte Fast 50 winner; Excellence in Exporting; Excellence in Innovation), looking for a talented and experienced Product Owner / Product Owner to overseeing maintenance of and modifications to the existing SnapComms solution.

Are you are looking to work in a fast paced, friendly environment? An environment where you’ll be surrounded by passionate people building fantastic software for our ever increasing base of customers. Sound like you…read on.

Why work at SnapComms? Location, location, location – located in Central Takapuna on Auckland’s sunny North Shore, we’re across the road from a mall, lunch time shopping, taken care of. And a quick five minute walk to the beach will make that lunch break feel like a holiday. If walking isn’t your thing, we have two sunny decks complete with tables and sun umbrellas (be safe, be sun smart) where you can sip away on your fresh short black (made from freshly ground coffee beans brewed in our in-house espresso machine).

We hold monthly BBQs where staff get to showcase their culinary wares (sometimes they just buy fish and chips – we don’t mind either way – as long as the beer is cold)

We’ll hook you up with a car park if cycling to work isn’t your thing (although we encourage it)

And finally we’ll feed you cake on during your birthday and fresh fruit the rest of the year – just to keep you healthy.

So what does a Technical Product Manager do? Good question, best to get that out of the way first. You will gain an in-depth technical knowledge of the existing SnapComms product. This is because you’ll be overseeing maintenance of and modifications to the existing SnapComms solution. Your communication skills will need to be A1 as you’ll be part of the Product Team working alongside the Product Council, Product Marketing Manager, the Customer Success team, and the SnapComms development and testing team.

Your communication skills will need to be A+ as you’ll be part of the Product Team working alongside the Product Council, Product Marketing Manager, the Customer Success team, and the SnapComms development and testing team. You will go deep into the products being the 'product champion' and subject matter expert, manage technology relationships with strategic partners. You’ll be working side-by-side with the Product Manager to produce great solutions (and happy customers).

If you’ve got a development background or Computer Science qualification and are wanting to move towards BA, Project Management and Commercial side of the business then you need to speak to us today.

 
 

Core duties and responsibilities 

 

  • Customer-facing – online meetings, gathering requirements, project management, project delivery and training

  • Requirements documentation and technical documentation writing

  • Training and user guide creation
  • Project costing

 

Qualifications 
 

Working knowledge of:


    • Windows Server
    • SQL Server
    • Internet Information Services (IIS)
    • .NET Framework
    • ASP.NET
    • Windows Authentication
    • Active Directory
    • Dynamic Distribution Lists
    • Single Sign on such as Impravata
    • Two Factor Authentication
    • MSI files 
    • Mobile Apps
    • Group Policy
    • Webhooks and API’s
    • HTTPS, TLS
    • Transport security
    • SMTP
    • SMS Gateways
    • Thin Clients, Zero clients, Citrix, Terminal Services, Remote Desktop Services
    • Firewalls and Proxies

 

 

Desired skills and qualifications:

 

    • Excellent written and spoken English
    • Bachelor’s degree in Computer Science, Software Engineering, or relevant experience
    • We would alternatively look at an experienced software developer who has the people and commercial skills to spread their wings into a broader role
    • Relevant product development and product management experience
    • Powerful communication and ability to inspire senior management, internal teams and customers through presentation, written and verbal communication skills
    • Proven experience in the requirements capture through to detailed design including good skills with driving projects through to completion (including team, stakeholder liaison, negotiation and facilitation).
    • Relevant exposure in an Agile Project Management environment with proven product development experience, sound documentation skills and an innate desire to seek out continuous improvement will be vital

  • Inquisitive mind, understand the detail but also stand back and be able to research and look at the big picture

 


 
If this role sounds like you, please send a cover letter outlining what you could bring to SnapComms and your C.V. to jobs@snapcomms.com