• Knowledge Base

Privacy Policy



We take your privacy very seriously at SnapComms. We will only ever share your details with third parties with your express permission. We will never rent your email address to any third parties.

Please read on for more details about our Privacy Policy.

Newsletter Signup
In order to receive the SnapComms Newsletter, you will be asked to provide your name and email address. Your email address is placed in a database and used to send you SnapComms’ Monthly Newsletter. We do not provide this information to any third party.

If you order a product from us, we will request additional information on our order form. This includes contact information (such as name and shipping address). This information is used for billing and confirmation purposes, to fulfill your order. If we have trouble processing an order or registration, this information is also used to get in contact with you. This information will not be permanently stored. No financial information (such as credit card details) is stored on SnapComms’ server but is held on a secure server by our Payment Provider, for the sole purposes of the transaction you have authorized.

The Business Trading Name that will appear on Cardholder Statements will be SnapComms Ltd.

Various technologies, including cookies, are used to collect non-personal information on this web site. Cookies are small files that are stored on a user's computer by the web server through the user's browser. The actual contents of the cookie information can be retrieved by the same web server to identify the computer and subsequently to customize, monitor, or regulate the use of the site based on information stored in the cookie or host server. One of the ways WE use cookies is to identify computers that are being used to make visits to our web site. Please note that if YOU enter our web site from another web site, the other website may use their own cookies to learn of your visit to our web site. WE have no control over other websites' use of cookies to collect information. If YOU do not wish to receive any cookies YOU may set your browser to refuse cookies. This may mean YOU will not be able to take full advantage of the services on the website.

Sharing information
We use an external company to send orders and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

This Web site contains links to other sites. Please be aware that SnapComms is not responsible for the privacy practices of such other sites. We encourage our users to be aware of this when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

From time to time our site requests information from users via surveys. Participation in surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code or remuneration). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and for internal research purposes. No personally identifiable information will be disclosed or shared with third parties.

SnapComms provides its registered users with a secure online experience. To do this we use a variety of security measures to maintain the safety and confidentiality of your personal information. All user registration information is contained behind a firewall and is only accessible by a limited number of employees who have special access rights to our production systems. If you have any questions about the security at our Web site, please refer to our contact us page.

Site and Service Updates
We may also send you site and service announcement updates. You are not able to unsubscribe from service announcements, which contain important information about the service. We may also communicate with you about requested services or issues relating to your account via email or phone.

Correcting/Updating Personal Information
If your personally identifiable information (such as address or zip code) changes, you may update it at any time. To correct or update your personal information, please refer to our contact us page.