Evidence for Effective Internal Communications - Resources
The Impact of Effective Internal Communications . Towers Watson’s '09/'10 study shows that organizations with effective internal communication perform better by 47% when compared to those which do not have effective internal communication. Read more...
The Cost of Information Work. IDC research shows that the average information worker spends 13 hours per week on email and 9 hours per week searching for information. Read more...
How to Improve Business Performance with Effective Internal Communications. A growing number of organizations recognize that effective internal communications can impact their bottom line Read more...
Analysis of '05/'06 Watson Wyatt study into the impact of effective internal communication. The nine ways in which effective internal communication can deliver improved financial returns. Read more...
Calculate the Value of Effective Internal Communication. Estimate the financial impact of poor internal communication. Quantify the value of an effective internal communication strategy. Excel spreadsheet...
Internal Communication - The Heart of Every Business. Tips for designing an effective internal communications strategy and systems. Read more...
Effective Internal Communications to Improve Sales Performance. How to use effective internal communication to improve the performance of sales teams. Read more...
Engagement - Resources
Engaging Employees : 5 tips. Using an effective internal communication strategy to create an "Aha Moment" to engage employees. Read more...
Engagement Tactics and Channels . How the SnapComms tools can improve internal communications to build employee engagement. Read more...
Benefits of Internal Branding. An outline of the benefits of Internal Branding and some tips on how to align employees to your Internal Brand. Read more...
Branding and Internal Communications. Ways to improve productivity and retention using instructional communication, contextual communication and motivational communication. Read more...
Internal Communications and Marketing - Strategy and Resources
Why Internal Communications improves marketing outcomes. Ways to improve internal communication strategy to enhance customer service and avoid PR problems. Read more...
Ways to maximize the impact and effectiveness of internal product launches. Read more...
Internal Communications Strategy and Reputation Management
Why Internal Communications is the essential for reputation management . Read more...
Internal Crisis Communication. Tips and suggestions from SnapComms. Read more...
Internal Surveys - Resources
Tips for Better Internal Survey Results. 34 ways to ensure that internal surveys are effective and produce actionable results Read more...
How to Motivate Staff to Participate in Internal Surveys. 4 ways to inspire staff to complete internal surveys. Read more...
Ways to Avoid Non-response Bias in Internal Surveys. Ways to identify and manage non-response bias in internal survey results. Read more...
How to Word Internal Survey Questions. Follow these tips to ensure internal survey results are accurate. Read more....
Improving Internal Survey Response Rates / Temperature Checks . Ways in which the SnapComms tools can help. Read more....
Internal Surveys based on an Organization Effectiveness Model.How to model organization effectiveness parameters to guide the design of internal surveys. Read more...
Internal Survey Tips to Improve Business Performance. Internal survey tips to identify and close performance gaps. Read more...
Internal Satisfaction Surveys. What typically comes up in internal surveys. Read more...
Internal Engagement Surveys - Design Tips . Key considerations when designing an internal survey. Read more...
Engagement Survey Metrics and Benefits. The characteristics of engaged employees and how to measure engagement via an internal survey. Read more...
Exit Surveys to Reduce Staff Attrition. Key things to include in retention surveys and exit interviews.. Read more...
Internal Surveys to Increase Profit. Ways to use internal surveys to gather reliable information and insights. Read more....
How Executive face to face communications can go badly wrong..
About these Internal Communications Resources
The purpose of this page is to bring together a collection of useful resources for internal communications practitioners. Found a useful internal communications resource you'd like us to add? Please contact us.
Other Useful Resources
International Association of Business Communicators - IABC