Customer Testimonials

When our customers are this happy, we're happy

Our customers have told us how much they love SnapComms and the results they've seen since working with us. Now we're sharing these with you.

See a sample of the feedback from our happy customers below, or read more detail in their customer case studies.

High communication cut-through...


"We’re using SnapComms tools for all our communications now – not just for census and IT outages – but for everyday items too. We’re finally getting the message cut through that’s so essential for our employees, and ultimately for the patients we care for."

Mitze Amoroso
Chief Information Officer, Archcare


"SnapComms is a key tool for sending information to stores. Staff on the shop floor needed something that popped up in whatever tool they were using and SnapComms gave us that ability. It is the tool we use to push information to store staff."

Sarah Arthur
Retail Communications Manager, Virgin Mobile


"SnapComms has improved our internal communications tremendously, which ultimately helps us serve the public more effectively and efficiently.”

Michael Madden
Assistant Police Chief, Riviera Beach Police Department

Better employee engagement...


"SnapComms has been a great communication tool for Comcast. It has allowed us to emphasize key initiatives and get better employee engagement through push messaging and tracking responses. They have been responsive to adding additional features and designing solutions to help employees deliver business results."

Dan Pryor
Director of Communications, Comcast


"We’ve seen a real improvement in employee engagement since introducing SnapComms. It’s definitely given a lift to internal comms in our contact center."

Georgina Gray
Communications Officer European Sales & Service Centre, Air France KLM


"We’re delighted with the way the tools have helped us improve our communications across the organization, break down silos and help create an all-important team atmosphere across the group."

Diane Robinson
Head of Communications, TelstraClear

Overcoming information-overload...


"SnapComms has really helped improve and revitalize internal communication across our global business. All our staff receive targeted, engaging messages directly to their computers without clogging their inboxes, and which we know are being seen. The platform is easy to use and the support we have received has been second to none."

Leanne Harker
Head of Marketing, Estera


"Staff love the fact that they no longer have to dig around trying to find an email, or disturb a colleague to get the right answer. With the ticker, it’s right there in front of them, in a single steady stream."

Nikki Sosa
Section Supervisor, Texas Tech


"With SnapComms, staff get notified directly in front of them, when they have to do a certain task. This improves the quality of service [we provide]."

Patrick Rogan
CEO, East Berkshire Primary Care Out of Hours

Attention-grabbing time-critical comms...


"SnapComms Panic Button has helped us dramatically reduce the time to publish urgent messages, from around 10 minutes after incident detection to about two!"

Tim Van Deyck
Incident Manager/Operations, Ingenico ePayments


"Staff now feel reassured that IT problems are being worked on and a resolution is near. They are more aware, better informed and have a reduced need to reach out to the Helpdesk for updates."

Steve Czapla
Director of IS Customer Support, Mainline Health Systems

Improving response rates...


"SnapComms helped us achieve significantly better survey response rates and reduce repetitive tasks for IT."

William Wan
Head of Teaching Technologies, Hong Kong University of Science and Technology


"With SnapComms, we see a lot more people responding. We know they’re really reading what we’re putting out."

Karen Clark
CIO, OrthoTennessee

Wallowa Memorial Hospital - Logo & Name-556585-edited

"More users see and receive our messages quicker than ever before. We can reach those in conference room meetings and surgery staff in operating rooms; their feedback has been very positive."

John Straughan
ITS, Wallowa Community Hospital

Bringing brands to life...


"The templates and tickers are outstanding, but the client icon and message history customization is out of the world! We love how it looks like a JUCY product and fits our brand guidelines perfectly! Every time I open my message history, or a ticker comes across the bottom of my screen, I let out an internal squeal of excitement! So thank you, for everything being perfect and delivered on time!"

Rachel Greenwood
Communications Executive, JUCY Group


"The SnapComms internal communications tools brighten the office making it more vibrant. It has positively impacted staff engagement levels and brand alignment."

Matt East
Internal Communications, Vodafone

Want to know more? Read case studies from your industry on how we helped organizations solve their communication challenges.See All Case Studies