Relying on email during an IT outage is too big a risk. It’s not suited for urgent communication, it’s ignored by staff, and it isn’t effective when the pressure is on.
Communication is key. Employees need information fast to stay productive. Your IT team needs to focus on resolving the issue. Management need assurances of any operational impact.
Informed employees stay busy at their desks – not busy calling Helpdesk. IT teams stay focused when every minute counts – and the whole organization sees IT as problem-solving superstars.
But how can you get employee attention? SnapComms bypasses email to guarantee 100% readership of your important IT outage notifications.
SnapComms makes it easy for you to get employee attention and generate action. We’ve worked closely with customers to create ready-to-use notifications for every type of outage – whatever the scale and urgency.
Research-based, best practice design and high-impact formats guarantee 100% readership – unlike other channels and platforms. Communicate planned and unplanned outages easily. Just edit the text and send.
Built-in features of SnapComms make your IT outage notifications more effective.