Crisis Communication Examples and Tips Every Manager Must Know
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Emergencies strike without warning. A natural disaster, a major IT outage, a serious weather event, or even a dangerous person on site – in a second, everything changes.
When a crisis unfolds in a normal business day, everyone needs to act fast. Notifications need to be created, staff need to be advised, and action taken to keep everyone safe. Urgency is essential.
Your first priority is getting a message through to alert all staff, wherever they are. This means using all available channels - such as mobile, desktop and digital signage.
For effective emergency communications, visibility and timeliness are critical. Your messages must dispel confusion, grab attention and impel action.
SnapComms Panic Button is designed for just this. It triggers an emergency notification, full screen, direct to employees within seconds.
These messages can be triggered by any authorized personnel from their mobile phone or desktop.
Emergency notifications are sent to everyone affected, whether staff, contractor or temporary workers, giving you peace of mind that no-one is left at risk.
Comprehensive emergency communication needs to engage employees before incidents occur, during the incident and after it has ended.
SnapComms internal communication platform includes a diverse range of tools for each stage of the crisis.
High-visibility Wallpapers and Screensavers inform staff and reinforce correct behavior. Online Quizzes test staff knowledge following training sessions. Registration Alerts provide assurance that everyone is safe and accounted for when the risk is over.
Combined, SnapComms ensures employees are informed and ready to take action when the unexpected strikes.
Reducing negative impacts and capitalizing on any opportunities during times of crisis
Templates and resources to help inform staff of latest updates and health practices to follow
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Network outages, cyber-attacks or unplanned downtime strike any time.
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Severe weather events cause major disruptions to business and staff.
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