Emergency and Crisis Communications

Keep Staff Prepared and Ready to Take Action

Emergencies strike without warning. A natural disaster, a major IT outage, a serious weather event, or even a dangerous person on site – in a second, everything changes.

When a crisis unfolds in a normal business day, everyone needs to act fast. Notifications need to be created, staff need to be advised, and action taken to keep everyone safe. Urgency is essential.

Your first priority is getting a message through to alert all staff, wherever they are. This means using all available channels - such as mobile, desktop and digital signage.

Man viewing fire evacuation alert message on desktop — Full-screen, high-impact pop-up alerts grab your employee's attention

Communication hub during coronavirus

Working from home, return to work, health and wellbeing, updates and policies, leadership communications, and more.

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Urgency is essential in times of crisis

For effective emergency communications, visibility and timeliness are critical. Your messages must dispel confusion, grab attention and impel action.

SnapComms Panic Button is designed for just this. It triggers an emergency notification, full screen, direct to employees within seconds.

These messages can be triggered by any authorized personnel from their mobile phone or desktop.

Emergency notifications are sent to everyone affected, whether staff, contractor or temporary workers, giving you peace of mind that no-one is left at risk.

Product-Panic-Button-List-view — Give control to first-at-scene responders to publish company-wide alerts

Communicating before, during and after

Comprehensive emergency communication needs to engage employees before incidents occur, during the incident and after it has ended.

SnapComms internal communication platform includes a diverse range of tools for each stage of the crisis.

High-visibility Wallpapers and Screensavers inform staff and reinforce correct behavior. Online Quizzes test staff knowledge following training sessions. Registration Alerts provide assurance that everyone is safe and accounted for when the risk is over.

Combined, SnapComms ensures employees are informed and ready to take action when the unexpected strikes.

SnapComms success report — Real-time reporting shows who has (or hasn't) seen your emergency messages

Emergency communication scenarios

Internal crisis communication

Reducing negative impacts and capitalizing on any opportunities during times of crisis

Inclement weather events

Minimizing risk and disruption when Mother Nature delivers extreme weather

Emergency preparedness training

Helping staff know how to react and stay safe when under attack

COVID-19 Coronavirus Communications

Templates and resources to help inform staff of latest updates and health practices to follow

Discover our range of tools for Internal Communications

Digital Communications — Digital Signage

Effective Emergency Communication with SnapComms Helps You to:

Improve the effectiveness of your employee comms so that urgent alerts aren’t missed

Ensure all staff are reached – even those working remotely

Introduce a multi-format campaign approach for emergency preparedness training

Reassure staff with simulated training and good comms so they feel safe at work

Reinforce procedures to follow during emergencies

Preconfigure emergency messages, ready to activate as and when needed

Take accurate head-counts following an incident to ensure everyone is accounted for

Report on the effectiveness of your comms post-emergency so you know what works and what doesn’t

WANT TO LEARN MORE ABOUT HOW SNAPCOMMS CAN WORK FOR YOU?

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EMERGENCY COMMUNICATION CASE STUDIES

Holiday Inn Club maintains a culture of calm – even when an epic storm strikes

When extreme weather closed in, the use of SnapComms internal staff messaging tools went into overdrive, providing staff with up-to-date information that was passed onto clients.