---
title: IT Outage ROI Calculator | SnapComms
description: Unplanned IT outages cost businesses time and money. Discover the ROI SnapComms implementation can bring to your organization. Calculate it here.
image: https://www.snapcomms.com/hubfs/OG%20Images/snapcomms-logo-2023.jpg
---

# IT Outage ROI Calculator

This calculator simulates the potential return on investment your business could realize by implementing SnapComms to help reduce the financial impact of an IT outage.

How many employees do you have?   
Pricing starts from 100 employees.

How many planned or unplanned outages do you have per month?

How many support tickets are created during each outage, on average?

How many minutes does it take on average to answer and close each ticket?

What is the hourly rate of your IT Support Team, on average?

[Calculate](https://www.snapcomms.com/it-outage-roi-calculator#calculate-roi)

All prices are in USD

## What SnapComms could save for your department

##### This is how much it costs you each month in IT staff wages to answer tickets related to outages

$625.00

##### This is how much it costs your department per year

$7,500.00

##### This is how many hours your IT team is spending in answering tickets a year

250

This is the ROI for your IT department

Click here to calculate the ROI for your organization

What is the hourly rate of employees at your company, on average?

Approximately how many minutes does each employee spend on trying to work out system failures and creating a ticket?

[Calculate](https://www.snapcomms.com/it-outage-roi-calculator#calculate-downtime)

All prices are in USD

## What SnapComms could save for your organization

##### This is how many hours are spent by IT staff and employees during IT Outages

500

##### This is how much it costs your employees each year during downtime

$8,750.00

##### This is the total cost per year for IT staff and employees during IT Outages

$16,250.00

##### Cost of SnapComms

Sample pricing based on our Inform package. [Learn more about our pricing.](https://www.snapcomms.com/pricing-and-savings)

$15,000.00

This is the total ROI for your organization108%

Projected loss over five years

 The chart below shows the potential cost incurred by your business over five years, given the same volume of IT outages every year and no additional preventative measures in place.

##### Cost to your IT Department

$4000000

##### Cost to your Organization

$4000000

### Learn More About the SnapComms Platform

Cut through the noise of overloaded inboxes and collaboration tools. Get immediate attention for urgent notifications and lift employee engagement, all through one multi-channel platform.

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**Talk to us**

Got any questions?   
We're here to help. 

[Contact Us](https://www.snapcomms.com/contact-us)

**World-Leading Integrated Internal Communications**    
More than 2.5 million employees in 75 + countries are benefiting from better internal communications. Be part of the movement for greater communication at work. 

SnapComms is an [Everbridge](https://www.everbridge.com/) Company - The only end to end critical event management and employee communication solution in the world.

![chat bubbles](https://www.snapcomms.com/hubfs/chat%20bubbles.svg)

**Talk to us**

Got any questions?   
We're here to help. 

[Contact Us](https://www.snapcomms.com/contact-us)

### Products

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### Solutions

[Internal Communications](https://www.snapcomms.com/internal-communications) [Human Resources](https://www.snapcomms.com/hr-communications) [Information Technology](https://www.snapcomms.com/it-communications) [Compliance Comms](https://www.snapcomms.com/compliance-communications) [Emergency Comms](https://www.snapcomms.com/emergency-communications) [Marketing](https://www.snapcomms.com/solutions/marketing-communications) [Healthcare](https://www.snapcomms.com/audience/healthcare-communications) [Financial Services](https://www.snapcomms.com/audience/financial-services) [Education](https://www.snapcomms.com/audience/education-university) [Frontline & Retail](https://www.snapcomms.com/audience/front-line-retail)

### Resources

[All Resources](https://www.snapcomms.com/resources) [Blog](https://www.snapcomms.com/blog) [Case Studies](https://www.snapcomms.com/case-studies/internal-communication-case-studies) [IT Outage Calculator](https://www.snapcomms.com/it-outage-roi-calculator) [Cyber Security Calculator](https://www.snapcomms.com/roi-calculator-cyber-security) [HR Calculator](https://www.snapcomms.com/human-resources-roi-calculator) [Tutorials & Guides](https://www.snapcomms.com/videos-tutorials) [Knowledge Base](https://support.snapcomms.com/hc/en-us) [On-Demand Webinars](https://www.snapcomms.com/on-demand-webinars)

### About

[About Us](https://www.snapcomms.com/about-us) [FAQs](https://www.snapcomms.com/faq) [Careers](https://www.everbridge.com/about/careers/) [Technical Overview](https://www.snapcomms.com/technical-overview) [Privacy Policy](https://www.everbridge.com/about/legal/everbridge-global-privacy-notice/) [Contact Us](https://www.snapcomms.com/contact-us)

[![Snapcomms – An Everbridge Company](https://www.snapcomms.com/hubfs/rebrand23/EVE-SnapComms-Logo-23-White.svg)](https://www.snapcomms.com)

![chat bubbles](https://www.snapcomms.com/hubfs/chat%20bubbles.svg)

**Talk to us**

Got any questions?   
We're here to help. 

[Contact Us](https://www.snapcomms.com/contact-us)

**World-Leading Integrated Internal Communications**    
More than 2.5 million employees in 75 + countries are benefiting from better internal communications. Be part of the movement for greater communication at work. 

SnapComms is an [Everbridge](https://www.everbridge.com/) Company - The only end to end critical event management and employee communication solution in the world.

![chat bubbles](https://www.snapcomms.com/hubfs/chat%20bubbles.svg)

**Talk to us**

Got any questions?   
We're here to help. 

[Contact Us](https://www.snapcomms.com/contact-us)

### Products

[Desktop Alert](https://www.snapcomms.com/products/desktop-alert) [Desktop Ticker](https://www.snapcomms.com/products/desktop-ticker) [Screensaver](https://www.snapcomms.com/products/corporate-screensaver) [All Products](https://www.snapcomms.com/platform)

### About

[About Us](https://www.snapcomms.com/about-us) [Careers](https://www.everbridge.com/about/careers/) [Resources](https://www.snapcomms.com/resources) [Blog](https://www.snapcomms.com/blog) [Privacy Policy](https://www.everbridge.com/about/legal/everbridge-global-privacy-notice/)

### Solutions

[Internal Comms](https://www.snapcomms.com/internal-communications) [Human Resources](https://www.snapcomms.com/hr-communications) [IT & InfoSec](https://www.snapcomms.com/it-communications) [Emergency Comms](https://www.snapcomms.com/emergency-communications) [Healthcare](https://www.snapcomms.com/audience/healthcare-communications) [Financial Services](https://www.snapcomms.com/audience/financial-services)

**World-Leading Integrated Internal Communications**    
More than 2.5 million employees in 75 + countries are benefiting from better internal communications. Be part of the movement for greater communication at work. 

SnapComms is an [Everbridge](https://www.everbridge.com/) Company - The only end to end critical event management and employee communication solution in the world.

- [SnapComms on Facebook](https://www.facebook.com/SnapCommsLtd/)
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- [SnapComms on LinkedIn](https://www.linkedin.com/company/snapcomms/)
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- [SnapComms on Twitter](https://twitter.com/snapcomms)

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© Copyright SnapComms an Everbridge Company 2026

[Privacy Policy](https://www.everbridge.com/about/legal/everbridge-global-privacy-notice/) | [Cookie Policy](https://www.snapcomms.com/cookie-policy) | [DPA](https://www.everbridge.com/about/legal/everbridge-data-protection-framework/) | [Terms and Conditions](https://www.snapcomms.com/terms-conditions) | [Trust Center](https://trust.everbridge.com/) | [Do Not Sell](https://www.snapcomms.com/do-not-sell)

© Copyright SnapComms an Everbridge Company 2026