Every organization relies on the smooth running of IT operations. Risks are high if systems are compromised. Network outages can cripple productivity. Cyber security breaches are costly.
Effective IT communications equip staff to work most productively. Proactive messaging before, during and after IT incidents keep staff informed, minimize frustration and enhance the reputation of the IT team.
But staff aren’t reading emails. What’s the cost to the business if they miss your message? Poor communication isn’t worth the risk.
SnapComms is trusted by IT teams around the world to deliver important technology communications. It’s designed by IT professionals for IT professionals.
Alert staff to cyber security threats or unplanned IT outages. Provide status updates in real-time. Remind staff of online best practice. Streamline implementation of new systems and processes.
The simple yet powerful platform cuts through workplace noise to support your IT goals. Ready-to-use templates reduce effort and improve effectiveness.
SnapComms messages bypass email to appear directly on end users’ devices. Track, measure and repeat messages to guarantee 100% readership.
Cut Service Desk costs with SnapComms. High-impact formats help minimize your Help Desk calls, reducing costs and allowing IT teams to focus on what matters – resolving the incident.
The range of passive to priority channels get employee attention at the right time, every time. SnapComms is the best digital solution for your IT communication strategy.
"We have a strict rule about when the messages are sent, how, and what criteria is used. I make sure that our messages around IT issues are important and they're clear."
Mark Greaker
Corporate Director of IT Operations
New York Presbyterian Hospital
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