IT Communications

Guaranteed Readership Delivers Greater Results

Successful businesses rely on the smooth running of IT operations. Effective IT communications equip staff to work most productively. Less downtime, greater efficiency, better results.

Proactive communications before, during and after IT incidents keep staff informed, minimize frustration and enhance the IT team reputation.

SnapComms is trusted by IT teams around the world to deliver important internal communications. Designed by IT professionals for IT professionals.

Desktop IT outage alert — Desktop Alerts bypass email to ensure staff see IT messages every time

Must-See Messages For Every IT Communication

SnapComms messages bypass email to appear directly on end users’ devices. Passive to priority channels get employee attention at the right time, every time – whatever the urgency.

Desktop alerts are bold and direct notifications for urgent cyber security threats or unplanned IT incidents. Scrolling desktop tickers are ideal for relaying status updates. Screensavers remind staff of coming events and reinforce best practice.

Track, measure and repeat messages to guarantee 100% readership. Ready-to-use IT outage templates notify staff quickly and easily.

SnapComms is the communication solution your business is missing.

Laptop showing cyber security ticker on screen — Scrolling Tickers are highly effective at providing status updates or reminders

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Information Technology Use Cases

IT Outages

Maximize productivity and improve user experience – see our IT outage templates

Digital Transformation

Get staff on board with new tech and inspire them of the benefits – find out how

Cyber Security

Increase security awareness and protect against cyber security threats – learn more

User Adoption

Encourage greater staff adoption of new IT systems – here’s how

Effective IT Communication With SnapComms Helps:

Reduce the volume of Helpdesk calls so that your IT team can focus on resolving the incident

Maximize workplace productivity by removing obstacles related to IT systems

Streamline implementation of new systems and processes

Improve end user experience and build trust with the wider organization

Free Download: Best Practice Guide

The 10 Point Plan For Improving IT Communications

Your essential guide for maximizing productivity, reducing frustration, and streamlining IT operations

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Discover our package solutions based on research, designed with customers and optimized for success.

IT Communications Case Studies

How ArchCare Improved Operational Awarenesss, Staff Engagement and Focus

New York healthcare provider ArchCare needed to breathe new life into their employee communications. They trusted us to deliver all their internal comms, at times when it really is a matter of life and death. The results surprised even them.

Interstate Blood Bank Slashed IT Helpdesk Calls And Achieved Zero Time Lost In Urgent Situations

Reaching all staff at all times was a priority for Memphis-based Interstate Blood Bank. Read how they've mastered the art of super-quick internal communications, with super-high readership.

IT Outage Notifications Reduce Business Impacts At Towers Watson

A global professional services company with 15,000 associates can’t afford unproductive IT downtime. They needed a comms tool to reach staff across multiple platforms and languages. This is what happened when Towers Watson reached out to us.