So much of today’s business activities rely upon the smooth running of your IT services. That’s why it’s essential to communicate with end-users should things change.
A system migration, some scheduled maintenance or an unplanned outage can put an abrupt end to the working day. All eyes are on you for answers. Meanwhile, employee productivity takes a dive and your IT helpdesk suffers a meltdown.
Proactive communications before, during and after an IT event will appease staff during any downtime, minimize negative repercussions, and preserve your team’s internal reputation.
The average business loses 545 person hours a year through IT downtime – most of it due to reduced worker productivity.
SnapComms software is used by hundreds of IT teams around the world to get important communications out to staff – at the right time, and the right place.
Next time an outage strikes, or a critical IT message must be conveyed, save stress and time by publishing immediate updates to those affected.
SnapComms channels completely bypass email to appear onto your end-users’ mobile or desktop screen.
Effective IT internal communication that is direct, fast and unmissable.