FAQs
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What is the right package for my business?
The Inform Package is ideal for publishing urgent notifications, such as IT outages, as well as operational communications and awareness campaigns. The Engage Package is a comprehensive toolkit for employee engagement campaigns, employee feedback and employee sentiment surveys, as well as informing employees via a range of formats from urgent to passive.
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How can I buy Add-Ons?
Additional Add-On features that complement our packages are available upon request and are typically used to address specific communications requirements. Currently available Add-On features include: Emergency Alerts (with Panic Button) and SMS (Text Messaging).
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Do you have free trials for both packages?
There is a 30-day free trial for the Engage Package. It includes our complete product set. After your free trial you can purchase the Engage Package or the essential product set in the Inform Package.
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What support and services are included in the packages?
Both packages include 24/7 phone, email and chat-based technical support. There is also full training and a Customer Success Program to help you get the most out of your investment, using best practices from hundreds of customer deployments.
