Staff Are Too Busy For Poor Comms


In a bustling call center, communicating with busy staff is a challenge. But important messages need to get through – and be read.

Effective communication equips call center staff with important information. It develops staff as skilled communicators. And it motivates high performance.

System outages, product unavailability, an emergency or crisis, special promotions – all impact on staff's ability to handle customer calls.

But call center agents are too busy to constantly check emails or visit your intranet. They want engaging communications which are concise, visual and memorable. That’s the SnapComms solution.

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Communicate And Motivate


SnapComms brings call center communications to life – all through one platform.

Provide call stats updates, reminders, daily tips and staff shift schedules through channels that are fast to read and non-distracting.

Promote internal campaigns, recognize employee excellence, reinforce company values and socialize team-building events with eye-catching visual formats.

Keep staff in the loop with newsletter digests on latest products and services, customer success tips and industry news.

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SnapComms: The Best Call For Your Company


The SnapComms multi-channel platform ensures your important communications and engagement messages are never missed.

High-impact to get instant attention, or passive to notify without disrupting, SnapComms channels are delivered straight to employee screens, bypassing email completely.

Great communication inspires exceptional customer service. Take your contact center to the next level with SnapComms.

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Smart Solutions for Call Center Communication

Employee Engagement
Internal Crisis
Employee Benefits

Discover Our Range Of Channels For Internal Communications

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Desktop Alerts: Push priority messages direct to desktop

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Employee App: Engage staff with your content direct to mobile

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Digital Signage: Transform large screens into message boards

Platform Overview

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Georgina Gray

We’ve seen a real improvement in employee engagement since introducing SnapComms. It’s definitely given a lift to internal comms in our contact center.

Georgina Gray

Communications Officer European Sales & Service Centre, Air France KLM

Airfrance
employee communication
Need Better Call Center Communication?

Discover our platform or get a demo from one of our communication experts.

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Customer Stories

SnapComms helps managers from around the world improve their call centers - and deliver stronger customer service.

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