Engaged staff present better, sell better and service customers better. When they’re happy and motivated, so will your customers be. Much of this comes down to effective internal communications.
But the bigger the brand, the more challenging this is. Frontline staff are often geographically removed from head offices. They may be employed via a franchise, and may rely upon second-hand information that has potential to be misinterpreted.
No wonder this sector experiences one of the highest staff attrition rates: There’s a greater risk of disconnect, and a greater risk of negative customer experience.
When corporate emails are increasingly unread, and intranets neglected by busy staff, head offices need powerful tools to grab manager and frontline employee attention.
SnapComms delivers retail communications fast for immediate, unmissable viewing. Solutions are highly-visual to spark interest and be remembered, and are interactive to encourage response.