Now that you know your current situation, you can begin to plan what you want it to be. This step is about defining your objectives and ensuring alignment with overall company direction.
Here are some quick tips for setting successful communication objectives - and mistakes to avoid.
This step is where the best tactics and most effective communication channels are combined to achieve your objectives.
The final step is about tracking results and implementing a cycle of continuous improvement.
The scope of work and timeframes involved are the main differences between an internal communication plan vs strategy. A strategy will define the longer-term vision and how this aligns with overall business objectives. A plan details the range of tactical activities that support the strategy.
Download: Internal Communications Templates
An internal communications campaign is a time-bound series of activities designed to support an organization's strategy. It typically involves communicating messages through multiple channels to increase employee awareness and lift engagement.
Communication best practices are targeting messages to specific audiences, optimizing content for different device types and correctly aligning messages with channels. The channel selected should be appropriate for the audience and the criticality of the message.
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