SnapComms Blog

Extreme weather events are becoming commonplace across the world.

Floods, hurricanes and snowstorms inflict serious damage to lives and property.

For businesses, being prepared is the best insurance to minimize the damage.

Virtual call centers are one of the growth areas in modern organizations.

Their popularity has grown out of a business need to improve efficiencies, streamline operations and generate positive ROI.

Internal communications is coming of age.

Far from being a function carried out by a sole person in only the largest of organizations, it’s now recognized as a critical business discipline.

Staff would rather communicate with their immediate supervisor than any other level of management.

This is particularly true during uncertain times.

Staff may start to distrust the ‘corporate mouthpieces’ such as the intranet, and turn to their managers for interpretation.

Effective internal communication is central to acceptance, user adoption and effective usage of any new systems introduced by IT teams. But changing how staff work takes effort. They need to be informed of the value of the technology and engaged with it in order for them to use it effectively.

It’s day one in a new job. Exciting times ahead, right? Perhaps not. A huge 65% of employed people look for new jobs within the first three months of starting a job.

Picture this. You’re sitting at your desk, working diligently. Your phone is nearby, so you pick it up quickly, just to check if there are any new messages. In the short time it takes you to do this, a cyber-attack has occurred somewhere in the world.

Gone are the days when internal communications were an afterthought, comprising a quick email sent to all staff - job done. Nowadays, internal communications are regarded as a critical function. There’s a wider appreciation about its impact, and a deeper understanding of what does and doesn’t work.

An exclusive guest article by leadership and communication specialist David Grossman, founder and CEO of renowned consultancy The Grossman Group.

Tactics.  We love ‘em.  Many of us can’t get enough of them.

It’s often what we gravitate to because it’s what we know how to do really well.  We can execute like nobody’s business!