Business Communication for Banking and Financial Services

RELYING ON EMAILS ISN’T WORTH THE RISK

In the competitive world of financial services, businesses need every advantage. Employees are your greatest asset if they’re engaged – but your biggest risk if neglected.

Financial services businesses with highly engaged employees deliver greater shareholder returns. (Source: InfoSurv Research

But cutting through the corporate noise to get employee attention has never been harder. Staff are overloaded with emails, working in multiple locations across your dispersed branch network, and confronted with frequent regulatory changes.

Yesterday’s communications tools don’t cut it for the modern workplace. Whether banking, insurance or other financial services, the solution lies in impactful tools that get instant attention, visual channels to bring messages to life, and interactive tools that encourage engagement.

The SnapComms platform is the answer to your financial services communication challenges. Make unmissable announcements, improve cyber security, increase compliance and build culture – all in one simple yet powerful platform. You can bank on SnapComms

Video alert with CTO update playing — Combine impactful message tools with irresistible video content to inform and engage staff

FINANCIAL SERVICES COMMUNICATION CHANNELS

Desktop alerts ensure high impact to get employee attention immediately, on any device type.

Desktop tickers newsfeed-style scrolling text provide fast delivery and high visibility.

Screensavers are powerful visual tools for promoting organizational values, events and initiatives.

Digital internal newsletters are a rich multimedia tool for internal communication.

A staff survey provides an easy way for staff to anonymously submit their feedback or suggestions.

Staff quizzes can test employee product, policy or process knowledge - or just inject light-hearted fun.

COMMUNICATING WITH FINANCIAL SERVICES STAFF

Cyber security awareness

The threat of cyber-attacks is the biggest concern for financial services today. Employee education is at the heart of prevention.

Compliance communication

How can you ensure staff apply compliance learning into their everyday behavior?

Internal policy updates

Policies and procedures foster a safe and welcoming environment for all employees.

Change communication

An effective change communication strategy avoids negative impacts on morale, productivity and performance.

WANT TO LEARN MORE ABOUT HOW SNAPCOMMS CAN WORK FOR YOU?

Discover our package solutions based on research, designed with customers, and optimized for success.

Testimonials

This has absolutely changed the dialogue we are having with our employees. It’s given us the ability to identify the staff at risk and do something before it’s too late.

Julie Lane
Vice President Human Resources
NorthStar Financial Services Group

I am delighted that I'm getting the results. I'm able to use tools and communicate to all the regions that we operate in.

Ranuca Hamlet
Group Internal Communications Manager
Guardian Group

FINANCIAL SERVICES CASE STUDIES

How Sterling Bank Uses SnapComms To Get Employee Attention

Email overload had become a productivity-killer at Sterling Bank. Staff were inundated with emails but missing information they needed. A modern bank needed a modern communication solution.

Actionable Data Improves Employee Satisfaction For Orion

Employee engagement was hugely important to Orion's leadership, so they replaced their old survey tools with SnapComms. When staff response rates were consistently over 90%, that made everyone happy.

Guardian Group Uses SnapComms To Communicate With A Distributed Workforce

Building employee engagement with a distributed workforce, during a major company rebranding, is no easy task. Guardian Group needed a communication platform they could bank on.

Email Overload Overcome At Insurance Company

As email volumes increased at this business, important communications were lost amidst the email avalanche. A fresh approach was needed for the communication cut-through demanded by management.