Hospital Code Communication

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Alerting Hospital Staff When Action Is Essential

Hospital color code alerts are used in hospitals worldwide to denote various kinds of emergency situation (for example, code red for fire and code silver for armed person). They are an important part of hospital safety and emergency preparedness.

Fast, effective code communication is a critical part of a hospital’s emergency response.

To alert staff to a situation, codes must be communicated in a way that cuts through the noise of a busy hospital and are understood by all workers, especially ward-based staff attending to patients.

Powerful internal communication is essential – anything less isn’t worth the risk.

hospital alert code silver
Pop-up alerts bypass email and go straight to desktop (and mobile) screens to communicate important hospital code announcements

Tools To Communicate Hospital Codes

Communicating hospital codes by email is too slow and ineffective in an emergency. The SnapComms platform delivers when time is of the essence. Strong visuals, instant attention, high engagement – no panic.
Hospital Code Alert on laptop
Desktop alerts are unbeatable for immediate employee attention. They deliver high-priority code alerts directly to desktop and mobile devices. Messages can override all other applications depending on the severity of the situation.
hospital ticker message
Desktop tickers use scrolling headlines on computer screens as a more discreet alternative for less critical situations and in public facing areas. Colored visuals, icons and hyperlinks can be included for additional engagement.
hospital rsvp message
The RSVP tool improves the efficacy of important hospital code training. Recurrence settings encourage high staff response rates. Reminders drive high attendance numbers. Tracking allows administrators to monitor attendance in advance and plan accordingly.
hospital staff survey
Employee surveys gather information during and after a code alert. Multiple question formats and the ability to include imagery allow questions to be answered, viewed, and classified quickly.
hospital staff quiz

An Employee quiz can support training and upskilling of staff by testing them on their knowledge of hospital codes and the appropriate responses. In this way, hospitals can improve staff awareness and compliance with hospital code procedures.


hospital screensaver
Screensavers improve staff knowledge of hospital codes and promote correct behavior around response through striking visuals and high repetition of messages.

Discover Our Range Of Channels For Internal Communications


Desktop Alerts: Push priority messages direct to desktop


Employee App: Engage staff with your content direct to mobile


Digital Signage: Transform large screens into message boards

Platform Overview

Use SnapComms Software To:

Build awareness

Ensure all hospital employees recognize the different types of code emergency through an educational campaign delivered via screensavers and scrolling desktop tickers.

  • Improve induction of new staff

Support behavioral change

Embed correct behaviors through highly-visual, high-repetition screensavers and wallpapers.

  • Mitigate risk of following improper processes

Enhance training

Use the RSVP tool to improve training effectiveness around updates to hospital codes or response processes.

  • Ensuring high attendance
  • Encourage higher engagement

Impel action

Use alerts to drive staff to take immediate action when it’s needed – whether reading a crucial update, evacuating the building or performing an essential task.

  • Reduce potentially-costly confusion
  • Focus efforts on emergency resolution

Update in real-time

Gather critical information on the current situation through surveys during the code alert. Reporting updates give administrators up-to-the-minute information whenever survey answers are received.

  • Improve staff safety

Improve outcomes

Capture insights from staff surveys on what did and didn’t go well to improve responses and outcomes in any future emergencies.

  • Acknowledge staff contributions to crisis resolution

SnapComms Delivers Results That Matter

Increase understanding
Increase understanding
Staff knowledge of all hospital codes and the appropriate responses is correct and up to date
Ensure compliance
Ensure compliance
Staff responses to code alerts are aligned to requirements and may be proven when required for compliance
Reduce risk
Reduce risk
Staff and patient safety increased by adhering to correct code processes
Strengthen communication
Strengthen communication
Message readership and engagement is improved through real-time data-driven insights
Improve performance
Improve performance
The smooth operation of the hospital is maintained by protecting the safety and productivity of staff
Enhance morale
Enhance morale
Staff respect the efforts made to protect the safety of the hospital and all its people, increasing their job satisfaction

Extra Features Which Help You Do More

Built-in features of the SnapComms platform make communicating hospital code alerts simple and effective – reducing pressure on staff at already stressful times. 

  • Targeting allows setting up dedicated employee groups, either based on existing network groups or new manually-created groups. This improves readership and engagement with messages as they are sent only to those staff to whom they are relevant.
  • Pre-configure code alert messages by setting them up ahead of time. Comms may then be sent immediately as an emergency situation occurs – publish and deliver with a single click.
  • Use message escalation or message acknowledgement capabilities to achieve 100% cut-through. Requiring staff to acknowledge readership provides greater assurance of message understanding, as well as fulfilling compliance requirements.
  • Administration settings grant permissions for specified users to trigger code alerts from their computer or mobile device.
Learn more about how SnapComms can work

Get a free, no-obligation demo from one of our communication specialists or discover our pricing solutions.

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