How We Started
Growth by innovation
SnapComms is a self-funded business that has grown from small beginnings. In the early days the owners were working from a home office, where the concepts behind the SnapComms solution and the related software application were initially established. Since 2007, the business has grown and now has offices in the US and UK with the main office in Auckland, New Zealand. This growth has been driven by innovation in software development, sales and marketing and operations.
Market led company
We are a market led company, our priority has and always will be to listen to the needs of our customers and prospects in order to provide the innovation they expect. While we have some in-house communications expertise, you cannot substitute this for feedback from real customers.
Real Solutions for Real Internal Communications Problems
We not only respond to individual customer needs, we proactively try to understand the problems they are facing collectively. By keeping a close eye on the market as a whole, we can also identify whether changes or trends are occurring that could be better facilitated by adapting our technology. Our customer support system also helps us identify and manage ideas for improving our product.
Work with customers to solve problems
Interaction with our customers and understanding their needs and issues has resulted in innovative solutions to complex problems. Exposure to diverse networks and computing environments (of our customers) has driven our development so the SnapComms solution is now compatible with almost any environment that our customers utilise.
We have faced a number of technical challenges over the years as business needs evolve and technologies change. These challenges have, in the main, been mitigated by intelligent research and development processes and by tapping into the collective, yet diverse, skill set of the SnapComms development team. We have additionally fostered relationships with industry experts and thought leaders to assist us in solving certain specific problems.