DESKTOP ALERT SOFTWARE

POWERFUL MESSAGE CUT-THROUGH

 

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PUSH MESSAGES TO EMPLOYEE DEVICES


WHAT’S A DESKTOP ALERT?

A Desktop Alert is an electronic message that appears on employee computer screens. It bypasses email systems completely, displaying as a pop-up message window directly onto any device's screen. Text, images and hyperlinks can feature with an Alert.  

Its unmissable format is ideal for high priority messages, such as breaking news or emergency notifications. 

An Alert can be designed to appear on screen in various sizes and formats. It also offers the flexibility of a ‘read now’ or ‘read later’ option to suit the urgency of the message. Plus, it has useful reporting options that provide insight into what’s been read.

When message delivery, timing and acknowledgment is imperative, a Desktop Alert is the answer. 

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WHY YOU WILL LOVE THIS STAFF MESSAGING TOOL


BECAUSE YOUR STAFF CAN'T MISS IT!

An Alert is a highly visual message with a real sense of ‘now’. It is effective for pushing communications that are urgent, or have high importance.

Bypassing email systems completely, its interruptive nature means message cut-through is fast and reliable. By being a completely separate channel to email, an Alert avoids Outlook user ‘rules’ which often result in communications being ignored.

Alerts are useful for:

  • Breaking news - financial results, senior appointments or resignations
  • Time-sensitive news - to coincide with external market or media announcements
  • Systems outages - email or other applications are not working
  • Emergency/crisis communications - terrorism, weather, travel, product recall
  • Warnings - fraud alerts, security breaches, scam emails
  • Important policy updates
  • Change announcements
  • Important/urgent notifications
  • Countdown - new product or marketing campaigns

 

 SPECIAL FEATURES

 

ALERT VARIATIONS

Video-30x30.png Video Alert

Deliver video messages in pop up formats to increase views. 

RSVP-30x30.png RSVP Alert

Push RSVP invitations directly to employee devices to drive attendance. 

Alert-30x30.png Emergency Alerts

Urgent or Emergency Alerts display over full-screen applications for crisis communications.

 Panic Button

Allow staff to trigger Emergency Alerts from their PC or mobile.

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SNAPCOMMS DESKTOP ALERT CONFIGURATION OPTIONS


      • orange bullet point.pngTargeting - Desktop alerts can be sent to the whole organization, individual employees, groups of employees, organizational units or any combinations of these. Active Directory groups or groups of individuals can be targeted.
      • orange bullet point.pngDelivery Options - As well as sending an Desktop Alert to PC and mobile phones, message content can be broadcast as an SMS, email or to other communication channels using our API.
      • orange bullet point.pngRecurrence - Set the Alert to recur until read. This means that employees will continue to see notifications until they open and read the message.
      • orange bullet point.pngReporting - Real-time metrics showing the success of the Desktop Alert in terms of delivery to the device as well as readership.
      • orange bullet point.pngScheduling - Send urgent messages or important news updates immediately or schedule the Alert to be sent at a future date and time. Alerts like reminders can be set to repeat at specified intervals.  
      • orange bullet point.pngCampaigns - Bundle Desktop Alerts with other message types around the same topic to drive behavior change. Conclude the campaign with a validation item that requires acknowledgment by the employee.

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Related Resources 


Creating a Desktop Alert [Tutorial]

How to use Desktop Alerts [User Guide] 

How to Reduce Email Overload [Whitepaper]

For existing customers: SnapComms 101 Guide - Contact your Success Manager for exclusive access