Powerful message cut-through - Use desktop alert messages to broadcast breaking news (e.g. an emergency alert or important employee update). The desktop alert message pops up on the targeted employee’s computer screen, bypassing email altogether.Targeted desktop alert messages - Targeted messages based on existing network structures, machine based targeting and/or newly created targeting groups.
Persistent - Set desktop alert messages up so that the message stays on the screen, or continues to reappear at scheduled intervals, prompting the employee to act on it or acknowledge they have read the message.
Measurable - You can report on who has or has not opened the full message contained in a desktop alert and clicked on any related hyperlinks. This is a useful feature if you have to show staff compliance around any internal policies or legal regulations.
Flexible - Desktop alerts include ‘read now’ or ‘read later’ options, as well as the option to display the full message. This is a useful option for emergency alert notifications. You can preset the size, position and prominence of the desktop alert window for each message.
Location Independent - Desktop alerts reach all staff, regardless of their location or network. Target alert messages to entire locations, individuals, groups, roles, remote and mobile workers.
RSVP Staff Invitation system The SnapComms Desktop Alert system is ideal for important Human Resources updates, Health and Safety notifications or internal communications that have legislative requirements.
Message acknowledgement buttons - can be included in desktop alert notifications. Full reporting is available on acknowledgement responses.
Recurrence feature - Desktop alert messages will continue to repeat (based on administrator specified settings) until the message has been acknowledged by the employee or it meets expiry criteria.
SnapComms' RSVP alert is an RSVP invite in the guise of a desktop alert. This tool is ideal for getting maximum attendance at internal events such as leadership briefing sessions, focus groups or CEO road shows.
Multiple meeting options - You can include multiple meeting options (e.g. dates, times, venues, food etc). The desktop RSVP will record all of the answers and provide full reporting on staff invitation responses via the SnapComms Desktop Alert system.
Outlook integration - You can include explanatory text and ask employees to select the session they would like to attend. When they reply, the desktop RSVP will automatically enter the appointment in their Outlook calendar.
Reporting - Easy-to-use reporting tools in the SnapComms Desktop Alert System let you see who is attending which session. This helps you manage the invite list in real time and plan the logistics (e.g. room sizes and catering).
Maximize attendance - An RSVP desktop alert is particularly useful in times of change or crisis when it is important to communicate face-to-face in smaller groups.
Reduce costs -Traditionally, it takes several hours or additional resource to manage complex appointment schedules for large groups. SnapComms' RSVP desktop alert automates this process and the cost of this tool justifies itself within a few meetings.
Increase views and Return on Investment (ROI) - SnapComms' Video tool is a pop up alert that delivers video to employees’ desktops. Producing an internal video can be expensive and time consuming. The Video Alert tool helps to ensure maximum viewing rates of your internal communications videos.
Build engagement - So your CEO can’t be in more than one place at a time or staff are geographically dispersed? No problem. The pop-up desktop video tool will allow your CEO to have visibility across the organization not matter where employees are located. Let staff see the commitment and intent in your CEO’s eyes and hear the passion and empathy in their voice.
Smart targeting - SnapComm's targeting features mean that you can deliver customized video messages to different employee groups.
The SnapComms Desktop Alert system includes additional options for urgent and emergency alert functionality:
Urgent alerting - urgent desktop alerts will appear over the top of screensavers and other full-screen applications (including PowerPoint in slide view mode).
Emergency alerting – provides the same features as urgent alerting with the additional features:
Emergency desktop alerts also provide an option for no ‘close message’ button designed into the desktop alert template. This means that the alert notification will stay on screen and the screen will remain locked until the administrator disables the emergency alert.
"We used to struggle to get people to read and reply to emails. Now using SnapComms, we get a much higher response rate in a shorter time frame"
Options which can be set up by the administrator include:
"It allows us to get a message out very easily...It’s a very good tool. For me it’s a complete no-brainer."