Virtual call centers are one of the growth areas in modern organizations.
Their popularity has grown out of a business need to improve efficiencies, streamline operations, and generate positive ROI.
Top 5 Trends Driving the Growth of Virtual Call Centers
Posted 18 August, 2018
Let’s play a word association game. If you hear “Call centers”, what do you visualize? Banks of desk-bound workers in a big corporate building, all wearing headsets and busily typing at computers?
The truth might surprise you.
