Internal communications is a bit like building a house. There are lots of components to get right. Having a strong foundation is essential. And you definitely don’t want any gaps.
We’re exposed to messages everywhere we go. Whether at home, at work or anywhere in between, a constant stream of information is fed to us. In fact, each person receives about 105,000 words every day. Or put another way, 23 words per second – that’s a lot of information overload.
Mergers and acquisitions, integrations, restructures and digital transformations are shaping workplaces across the globe. Change is essential for businesses to thrive and grow. And yet, 70% of change initiatives fail. Of these, nearly 40% are due to employee resistance.
There’s been a lot of hype around collaboration tools. And like every tool in the internal communicator’s toolkit, they have their place. But something I see too often is an obsession with collaboration tools.
We’re working in an age of constant change. Digital transformation, dispersed workforces and declining engagement are defining our business environment. If your leadership comms don’t step up, you’re not going to keep up.
Data analytics and internal communications might seem like strange bedfellows. After all, data scientists are serious and nerdy, while internal communicators are fun-loving and frivolous, right?
The end of the business fiscal year is fast approaching for many organizations. The results of 12 months of effort are revealed. A yardstick is planted for how successful the business has been – and what the future may hold.
The annual IABC internal communications conference lit up Vancouver this year and the SnapComms team were there. Not just attending, but presenting a masterclass in internal comms.
Customer Success is essential in business today. It’s a powerful tool for organizations to proactively get ahead of risks and capitalize on opportunities. The proof is there for all to see.
There’s a lot riding on C-suite executives. As well as guiding the organization’s strategic direction, they fulfill a critical role in executive communication. Theirs is the voice employees look to for wisdom, certainty and assurance.