Internal Communications Blogs

Predicting the future in a world so unpredictable is a bit of a gamble. At the end of 2020, who’d have expected that 2021 would be so similar – or in some ways, more demanding.

Sir Richard Branson, founder of The Virgin Group, famously said, "Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients."

Updated November 11, 2021

When there’s so much going on in our lives it’s easy to forget how grateful we are for what we have. We’re busy building our careers, nurturing relationships, bringing up children, and pursuing our hobbies.

When employees walk through your workplace door, they have a choice. They can expend the minimum amount of energy on their jobs. Or they can apply their discretionary energy to get the job done with extraordinary, high-performance results.

Special guest article by behavioral scientist Steve Crimando, principal and founder of operational risk management consultancy Behavioral Science Applications LLC.

2020 was a massive year for internal communications. Never before have businesses across the world relied so much on the power of communications to keep their staff informed, engaged and inspired – all while a major crisis unfolds around us!

The end of the 20^th century is heralded as the beginning of the Information Age. A time when the digital revolution took hold, computers appeared in every home and access to knowledge was greater than ever.

What do American Express, Aetna, Apple, and Spotify have in common? Answer: they all now operate a ‘Work From Anywhere’ model. Could your organization be next?

Returning to the workplace is a reality for many organizations this year. But evidence reveals that staff are less positive about this change than employers. How can this be reconciled?