Internal Communications Blogs

Virtual call centers are one of the growth areas in modern organizations.

Their popularity has grown out of a business need to improve efficiencies, streamline operations and generate positive ROI.

Internal communications is coming of age.

Far from being a function carried out by a sole person in only the largest of organizations, it’s now recognized as a critical business discipline.

Staff would rather communicate with their immediate supervisor than any other level of management.

This is particularly true during uncertain times.

Staff may start to distrust the ‘corporate mouthpieces’ such as the intranet, and turn to their managers for interpretation.

Gone are the days when internal communications were an afterthought, comprising a quick email sent to all staff - job done. Nowadays, internal communications are regarded as a critical function. There’s a wider appreciation about its impact, and a deeper understanding of what does and doesn’t work.

An exclusive guest article by leadership and communication specialist David Grossman, founder and CEO of renowned consultancy The Grossman Group.

Tactics.  We love ‘em.  Many of us can’t get enough of them.

It’s often what we gravitate to because it’s what we know how to do really well.  We can execute like nobody’s business!

Moving office is one of the biggest projects a business can undertake. Even when the perfect new premises have been found, there are still staff, infrastructure, technology, governance and tons of other things to arrange.

So how did 2018 work out for you? Did you smash all your goals? Did you get that tricky project completed – and on time, no less? Have you grown as an internal communicator?

The end of the year is coming. Phew, we’ve nearly made it! Just some loose ends to tidy up, final goals to smash, and our efforts will be rewarded with results to be proud of. Hopefully followed by a nice long holiday somewhere sun-kissed and exotic.

How to improve employee engagement can be a head-scratcher for HR managers. We know how beneficial it is to productivity and performance - and we know the risks of disengagement. But how to reach employees when everyone's so busy?