It And Technology Blogs

7 IT Help Desk Templates For Common Message Types

Posted 23 November, 2022 in IT and Technology

The life of an IT Helpdesk Manager is a busy one. Calls are flooding into your service desk, tickets are coming in online, user demands are on the rise.

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6 Steps to Make a Successful IT Communication Plan

Posted 13 July, 2022

IT teams may be employed more for their technical skills than their wordsmithing. But it’s important to be able to communicate IT messages effectively.

IT and Technology Cyber Security

How to Manage Scheduled Maintenance Messages (with examples)

Posted 31 March, 2022

System maintenance and outages are a fact of life these days – for IT teams and customers. Communication is key to stay focused and avoid frustration.

IT and Technology

The Essential Checklist To Find Your Perfect IT Communication Partner

Posted 04 August, 2021

COVID-19 put technology in the spotlight like never before. Sudden changes to working environments forced a rapid refocus for technology teams.

IT and Technology

5 Trends Shaping Digital Transformation In Financial Services + Guide

Posted 29 January, 2021

In 1994, Bill Gates said that “Banking is necessary, banks are not.” Twenty years later, time has proved him right.

IT and Technology Financial Services

Tips & Templates For The Best Healthcare IT Communication [guide]

Posted 28 August, 2020

Hospitals and healthcare facilities are huge users of IT services. Hundreds of staff rely on thousands of systems to help them deliver the best patient care. Keeping systems up to date, secure and used is a challenge for busy IT teams.

Hospitals and Healthcare IT and Technology Cyber Security

COVID-19 Return to Work Plan - Business Communication Checklist

Posted 14 May, 2020

Successfully returning to work after the COVID-19 pandemic requires careful balancing of business objectives and employee needs.

Internal Communications IT and Technology Human Resources Strategy

How SnapComms Supports HR and Internal Comms During COVID-19

Posted 09 April, 2020

Like many internal communications professionals and HR Managers across the world, you’re probably still reeling from just how much has changed recently – in the world and at work.

Internal Communications IT and Technology Human Resources

IT Manager Insights: Remote Working During COVID-19

Posted 01 April, 2020

The COVID-19 pandemic has had a major, immediate impact on IT Managers. With whole organizations unable to work from central locations, IT teams have found themselves scrambling to accommodate working from home operations.

IT and Technology

Focus On End User Experience To Improve IT Team Reputation

Posted 24 October, 2019

Staff are more demanding than ever of their IT teams. Uptime and seamless delivery alone don’t cut it. They also expect a great end user experience.

IT and Technology