Hardware failures, corrupted software, malicious hacks or even just human error – IT outages are an inevitable fact of life.
Hospitals and healthcare facilities are huge users of IT services. Hundreds of staff rely on thousands of systems to help them deliver the best patient care. Keeping systems up to date, secure and used is a challenge for busy IT teams.
Successfully returning to work after the COVID-19 pandemic requires careful balancing of business objectives and employee needs.
Like many internal communications professionals and HR Managers across the world, you’re probably still reeling from just how much has changed recently – in the world and at work.
The COVID-19 pandemic has had a major, immediate impact on IT Managers. With whole organizations unable to work from central locations, IT teams have found themselves scrambling to accommodate working from home operations.
Staff are more demanding than ever of their IT teams. Uptime and seamless delivery alone don’t cut it. They also expect a great end user experience.
Effective internal communication is central to acceptance, user adoption and effective usage of any new systems introduced by IT teams.
But changing how staff work takes effort. They need to be informed of the value of the technology and engaged with it in order for them to use it effectively.