It And Technology Blogs

A Five-Step Guide to the Best IT Outage Communications

Posted 30 October, 2020 in IT and Technology

Hardware failures, corrupted software, malicious hacks or even just human error – IT outages are an inevitable fact of life.

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Tips & Templates For The Best Healthcare IT Communication [guide]

Posted 28 August, 2020

Hospitals and healthcare facilities are huge users of IT services. Hundreds of staff rely on thousands of systems to help them deliver the best patient care. Keeping systems up to date, secure and used is a challenge for busy IT teams.

Hospitals and Healthcare IT and Technology Cyber Security

COVID-19 Return to Work Plan - Business Communication Checklist

Posted 14 May, 2020

Successfully returning to work after the COVID-19 pandemic requires careful balancing of business objectives and employee needs.

Internal Communications IT and Technology Human Resources

How SnapComms Supports HR and Internal Comms During COVID-19

Posted 09 April, 2020

Like many internal communications professionals and HR Managers across the world, you’re probably still reeling from just how much has changed recently – in the world and at work.

Internal Communications IT and Technology Human Resources

IT Manager Insights: Remote Working During COVID-19

Posted 01 April, 2020

The COVID-19 pandemic has had a major, immediate impact on IT Managers. With whole organizations unable to work from central locations, IT teams have found themselves scrambling to accommodate working from home operations.

IT and Technology

Focus On End User Experience To Improve IT Team Reputation

Posted 24 October, 2019

Staff are more demanding than ever of their IT teams. Uptime and seamless delivery alone don’t cut it. They also expect a great end user experience.

IT and Technology

IT Outage Notification Templates

Posted 14 October, 2019

When planning an IT outage or experiencing an unplanned outage, it’s important to communicate well with all employees affected.

IT and Technology

Are You Making These Common IT Outage Mistakes?

Posted 26 September, 2019

IT outages are bad news for everyone.

Employees can’t work, your IT team are swamped with calls, management worry about the impact on business.

IT and Technology

7 Ways To Improve Your IT User Adoption Strategy

Posted 25 April, 2019

The hard truth is that most IT rollouts fail. Even when every technical issue is resolved, staff must still be informed about, invested in and using the tool.

IT and Technology

How SnapComms Channels Support IT System Implementation

Posted 26 February, 2019

Effective internal communication is central to acceptance, user adoption and effective usage of any new systems introduced by IT teams.

But changing how staff work takes effort. They need to be informed of the value of the technology and engaged with it in order for them to use it effectively.

IT and Technology