Updated November 23, 2021
When planning an IT outage or experiencing an unplanned outage, it’s important to communicate well with all employees affected.
Updated November 23, 2021
When planning an IT outage or experiencing an unplanned outage, it’s important to communicate well with all employees affected.
Updated December 15, 2021
IT outages are bad news for everyone. Employees can’t work, your IT team are swamped with calls, management worry about the impact on business.
The hard truth is that most IT rollouts fail. Even when every technical issue is resolved, staff must still be informed about, invested in and using the tool.
Effective internal communication is central to acceptance, user adoption and effective usage of any new systems introduced by IT teams.
But changing how staff work takes effort. They need to be informed of the value of the technology and engaged with it in order for them to use it effectively.
The risk of an unexpected IT event is always present. A network outage, cyber-attack or unscheduled downtime can strike at any time, to any size organization.
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We've updated our EU-US Privacy Shield Privacy Policy Document with updated contact information. View our policy.