SnapComms Blog

Driving Business Performance Through Customer Success

Posted 21 September, 2018 in Internal Communications

Picture your customer base as ten people standing in a room. Then watch as nine of them leave the room and walk to your competitor. Could your business sustain that loss? If 91% of unhappy customers never willingly do business with the offending company again, that’s the very real risk we all face.

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It’s Alive! Enriching Your Content Through RSS Feeds

Posted 31 August, 2018

Coming up with new and compelling content is an ongoing challenge for internal communicators. But there’s no need to shoulder the burden entirely yourself. Help is at hand from a source you’ve likely heard of but never used.

Internal Communications

5 Essential (But Overlooked) Steps For Your Best Mid-Year Review

Posted 24 August, 2018

So many mid-year reviews focus only on the numbers. How much money was made? How much was spent? What does cash flow look like? They rarely consider less tangible indicators or less quantifiable objectives.

Internal Communications

CEO Q&A with Leadership and Communications Expert David Grossman

Posted 21 August, 2018

Having effective internal communications tools is essential in today's workplaces, but equally as important is knowing how to best use them. Partnering with a leading communications expert can add real value. 

That's why we're pleased to share an exclusive interview with renowned leadership and communication specialist David Grossman, founder and CEO of renowned consultancy The Grossman Group.

Internal Communications Leadership

Top 5 Trends Driving the Growth of Virtual Call Centers

Posted 18 August, 2018

Let’s play a word association game. If you hear “Call centers”, what do you visualize? Banks of desk-bound workers in a big corporate building, all wearing headsets and busily typing at computers?

The truth might surprise you.

Internal Communications Contact Center

3-Step Guide For Creating Change Communication Strategies

Posted 27 July, 2018

Change can rejuvenate an organization, positioning it for future growth. But the process of change causes unease for employees. Communication strategies that ease employees from concern to commitment are essential.

Internal Communications Change Comms

Achieving Operational Excellence In Healthcare

Posted 17 July, 2018

More than half a million people in the south-east of the UK rely on East Berkshire Primary Care Out of Hours (EBPCOOH) for healthcare services.

Hospitals and Healthcare Internal Communications

Five Ways Internal Comms Can Improve Healthcare Worker Safety

Posted 06 July, 2018

Updated November 23, 2021

Healthcare workers are on the frontline of keeping people healthy and protected. Yet they're finding themselves at increased risk of workplace violence.

Hospitals and Healthcare

How to Avoid Message Wear-Out in the Public Sector

Posted 26 June, 2018

The public sector is one of the largest areas of employment in the world. It employs 21.5% of the total UK workforce, and 17.6% in the US.

Internal Communications

Helping OrthoTennessee Become a Top Healthcare Workplace

Posted 19 June, 2018

When people with musculoskeletal system injuries in the US Southeast need treatment, they go to OrthoTennessee. There, the best orthopedic physicians are available to provide patients the most up-to-date, extensive care.

Hospitals and Healthcare Internal Communications