Internal Communications – Global Research Report

Posted 28 September, 2018 in Internal Communications, Strategy

A new global report, The Next Level, examines the practice of internal communication inside companies, how business leaders perceive internal communications, and how practitioners can better position themselves as trusted advisors and key business enablers.

SnapComms is a key sponsor of this research report prepared by IC Kollectif, the first of its kind. The findings draw from interviews with over 30 in-house communication professionals and executives from 25 countries and 20 industries across the world.

Also featured are contributions from teachers and researchers, the results of a global open-question survey, testimonials from C-suite members, and a review of published surveys and research.

“We’re very proud to be associated with this enormously valuable report,” says SnapComms CEO, Chris Leonard. “This is a truly unique insight into the state of internal communications worldwide. It’s a revealing look at what’s happening now and a fascinating study of where the field is going.

“Business leaders and practitioners serious about delivering world-class internal communications need this report. It provides excellent resources for demonstrating the value of robust IC to stakeholders across the organization along with insights as to why it’s now a main agenda item for the executive team.”

‘The Next Level’ includes detailed information on the world of internal communications today – perceptions, realities, best practice, and the future.


IC Kollectif Global Report cover v2Sample contents include the following (plus more):

  • The status and trends of internal communication

  • Key mindsets, behaviors and practices for effective internal comms

  • Managing the blurring lines between internal and external communication

  • Best-in-class practices for employee communication from global leaders

  • Building the case for internal communicators to be recognized as trusted advisors

  • Useful research-based resources to explain to business leaders the value of internal comms, measure its impact and position it as key for business success


You can access this essential information FREE when you download: 

Download the Report


Internal Communications Strategy