Internal Communications Blogs

There’s been a lot of hype around collaboration tools. And like every tool in the internal communicator’s toolkit, they have their place. But something I see too often is an obsession with collaboration tools.

We’re working in an age of constant change. Digital transformation, dispersed workforces and declining engagement are defining our business environment. If your leadership comms don’t step up, you’re not going to keep up.

Data analytics and internal communications might seem like strange bedfellows. After all, data scientists are serious and nerdy, while internal communicators are fun-loving and frivolous, right?

The end of the business fiscal year is fast approaching for many organizations. The results of 12 months of effort are revealed. A yardstick is planted for how successful the business has been – and what the future may hold.

Customer Success is essential in business today. It’s a powerful tool for organizations to proactively get ahead of risks and capitalize on opportunities. The proof is there for all to see.

There’s a lot riding on C-suite executives. As well as guiding the organization’s strategic direction, they fulfill a critical role in executive communication. Theirs is the voice employees look to for wisdom, certainty, and assurance.

Ask any IC professional and they’ll tell you.

Selling the value of internal communications to senior management is difficult.

Team collaboration tools have been a shiny new tool for businesses, but their allure may already be fading.

Uncertainty is bad for business. Few people thrive when they are feeling nervous and insecure. Most of us work best when we have a clear picture of where our organization is heading and what we need to do to contribute.