Internal Communications Blogs

Virtual call centers are one of the growth areas in modern organizations.

Their popularity has grown out of a business need to improve efficiencies, streamline operations, and generate positive ROI.

Internal communications is coming of age.

Far from being a function carried out by a sole person in only the largest of organizations, it’s now recognized as a critical business discipline.

Staff would rather communicate with their immediate supervisor than any other level of management.

This is particularly true during uncertain times.

Staff may start to distrust the ‘corporate mouthpieces’ such as the intranet, and turn to their managers for interpretation.

Gone are the days when internal communications were an afterthought, comprising a quick email sent to all staff - job done. Nowadays, internal communications are regarded as a critical function. There’s a wider appreciation of its impact and a deeper understanding of what does and doesn’t work.

An exclusive guest article by leadership and communication specialist David Grossman, founder and CEO of renowned consultancy The Grossman Group.

Tactics.  We love ‘em.  Many of us can’t get enough of them.

It’s often what we gravitate to because it’s what we know how to do really well.  We can execute like nobody’s business!

So how did 2018 work out for you? Did you smash all your goals? Did you get that tricky project completed – and on time, no less? Have you grown as an internal communicator?

Last month's global research report, The Next Level, shed light on the trends, challenges and opportunities of internal communications today. The report was researched and developed by global internal communications experts, IC Kollectif.

Updated December 12, 2021

Moving offices can be unsettling to employees; however, effective internal communication can minimize uncertainty and fear and smooth the disruption. When handled well, office relocations can be a motivational and positive change for employees.

Updated April 4, 2022

Boosting your employee engagement at work could be as simple as hitting the ‘Start Game’ button.