So many mid-year reviews focus only on the numbers. How much money was made? How much was spent? What does cash flow look like? They rarely consider less tangible indicators or less quantifiable objectives.

Top 5 Trends Driving the Growth of Virtual Call Centers
Let’s play a word association game. If you hear “Call centers”, what do you visualize? Banks of desk-bound workers in a big corporate building, all wearing headsets and busily typing at computers?
The truth might surprise you.

3-Step Guide For Creating Change Communication Strategies
Change can rejuvenate an organization, positioning it for future growth. But the process of change causes unease for employees. Communication strategies that ease employees from concern to commitment are essential.

Five Ways Internal Comms Can Improve Healthcare Worker Safety
Updated November 23, 2021
Healthcare workers are on the frontline of keeping people healthy and protected. Yet they're finding themselves at increased risk of workplace violence.

How to Avoid Message Wear-Out in the Public Sector
The public sector is one of the largest areas of employment in the world. It employs 21.5% of the total UK workforce, and 17.6% in the US.

The 123 of Cyber Security for Healthcare Organizations
Hospitals and other healthcare organizations are increasingly the targets of cyber security attacks. In the first quarter of 2018, the sector has been hit with 77 breaches, affecting the records of more than one million patients.

10 seasonal suggestions to get your team-building pumping
(Updated: November 2024)
Spring has arrived in the Northern Hemisphere, making it the ideal time for a workplace team-building event to get everyone humming.

How to Maintain a Positive Work/Life Balance
Happy International Day of Families!
What’s that – you didn’t know this was a day observed on 15th May every year? You’re not alone.

Achieve GDPR Compliance With SnapComms
It’s now less than a month before the introduction of the European Union's General Data Protection Regulation (GDPR) on 25th May 2018.

6 Top Tips to Motivate Generation Z in the Workplace
Generation Z are a whole new group entering the workplace today. They bring both useful skills and jaw-clenching challenges for managers. And they are an entirely different proposition from Gen Y (don’t even think about saying “YOLO” to them!), so it’s easy for employee engagement to occasionally go awry.