Establish a baseline
Measure existing knowledge, attitudes and behaviors of employees, prior to any change. Use baseline data to define key performance indicators post-change.
Take pulse and temperature checks through surveys following organizational change. Understand employee attitudes and tailor messages appropriate to each audience.
Staff surveys and quizzes can measure shifts in behavior, plus dive into the causes of any changes. Identify lifts in customer satisfaction and staff retention as a result of changed behavior.
Use desktop alert and ticker reporting to improve campaign performance in real-time. Identify early warning of potential issues before they escalate.
The SnapComms platform includes special features and unique channel applications to enable effective measurement.