--- title: SnapComms Blog | IT and Technology description: IT and Technology | Keep up to date with the latest employee communications news, tips and tricks from SnapComms. We cover internal communications, HR, IT and more. image: https://www.snapcomms.com/hubfs/OG%20Images/snapcomms-logo-2023.jpg --- # It And Technology Blogs [![](https://www.snapcomms.com/hs-fs/hubfs/blog-images/helpdesk-templates-blog.jpg?width=798&height=414&name=helpdesk-templates-blog.jpg) ](https://www.snapcomms.com/blog/it-help-desk-templates) ## [7 IT Help Desk Templates For Common Message Types](https://www.snapcomms.com/blog/it-help-desk-templates) Posted 23 November, 2022 in [IT and Technology](https://www.snapcomms.com/blog/topic/it-and-technology) The life of an IT Helpdesk Manager is a busy one. Calls are flooding into your service desk, tickets are coming in online, user demands are on the rise. [Read More](https://www.snapcomms.com/blog/it-help-desk-templates) [![](https://www.snapcomms.com/hs-fs/hubfs/blog-images/IT%20Comms%20Plan%20banner.jpg?width=388&height=201&name=IT%20Comms%20Plan%20banner.jpg) ](https://www.snapcomms.com/blog/it-communication-plan) ## [6 Steps to Make a Successful IT Communication Plan](https://www.snapcomms.com/blog/it-communication-plan) Posted 13 July, 2022 IT teams may be employed more for their technical skills than their wordsmithing. But it’s important to be able to communicate IT messages effectively. [IT and Technology](https://www.snapcomms.com/blog/topic/it-and-technology) [Cyber Security](https://www.snapcomms.com/blog/topic/cyber-security) [![](https://www.snapcomms.com/hs-fs/hubfs/blog-images/scheduled-maintenance-blog.jpg?width=388&height=201&name=scheduled-maintenance-blog.jpg) ](https://www.snapcomms.com/blog/scheduled-maintenance-messages) ## [How to Manage Scheduled Maintenance Messages (with examples)](https://www.snapcomms.com/blog/scheduled-maintenance-messages) Posted 31 March, 2022 System maintenance and outages are a fact of life these days – for IT teams and customers. Communication is key to stay focused and avoid frustration. [IT and Technology](https://www.snapcomms.com/blog/topic/it-and-technology) [![](https://www.snapcomms.com/hs-fs/hubfs/blog-images/it-comms-checklist-banner.jpg?width=388&height=201&name=it-comms-checklist-banner.jpg) ](https://www.snapcomms.com/blog/it-communication-partner-checklist) ## [The Essential Checklist To Find Your Perfect IT Communication Partner](https://www.snapcomms.com/blog/it-communication-partner-checklist) Posted 04 August, 2021 COVID-19 put technology in the spotlight like never before. Sudden changes to working environments forced a rapid refocus for technology teams. [IT and Technology](https://www.snapcomms.com/blog/topic/it-and-technology) [![](https://www.snapcomms.com/hs-fs/hubfs/digital-transformation-financial-services.jpg?width=388&height=201&name=digital-transformation-financial-services.jpg) ](https://www.snapcomms.com/blog/digital-transformation-in-financial-services) ## [5 Trends Shaping Digital Transformation In Financial Services + Guide](https://www.snapcomms.com/blog/digital-transformation-in-financial-services) Posted 29 January, 2021 In 1994, Bill Gates said that “Banking is necessary, banks are not.” Twenty years later, time has proved him right. [IT and Technology](https://www.snapcomms.com/blog/topic/it-and-technology) [Financial Services](https://www.snapcomms.com/blog/topic/financial-services) [![](https://www.snapcomms.com/hs-fs/hubfs/blog-images/healthcare-it-guide-banner.png?width=388&height=201&name=healthcare-it-guide-banner.png) ](https://www.snapcomms.com/blog/healthcare-it-communication-guide) ## [Tips & Templates For The Best Healthcare IT Communication [guide]](https://www.snapcomms.com/blog/healthcare-it-communication-guide) Posted 28 August, 2020 Hospitals and healthcare facilities are huge users of IT services. Hundreds of staff rely on thousands of systems to help them deliver the best patient care. Keeping systems up to date, secure and used is a challenge for busy IT teams. [Hospitals and Healthcare](https://www.snapcomms.com/blog/topic/hospitals-and-healthcare) [IT and Technology](https://www.snapcomms.com/blog/topic/it-and-technology) [Cyber Security](https://www.snapcomms.com/blog/topic/cyber-security) [![](https://www.snapcomms.com/hs-fs/hubfs/blog-images/covid-banner-blog.png?width=388&height=201&name=covid-banner-blog.png) ](https://www.snapcomms.com/blog/hr-internal-communications-during-covid19) ## [How SnapComms Supports HR and Internal Comms During COVID-19](https://www.snapcomms.com/blog/hr-internal-communications-during-covid19) Posted 09 April, 2020 Like many internal communications professionals and HR Managers across the world, you’re probably still reeling from just how much has changed recently – in the world and at work. [Internal Communications](https://www.snapcomms.com/blog/topic/internal-communications) [IT and Technology](https://www.snapcomms.com/blog/topic/it-and-technology) [Human Resources](https://www.snapcomms.com/blog/topic/human-resources) [![](https://www.snapcomms.com/hs-fs/hubfs/blog-images/it-remote-working.jpg?width=388&height=201&name=it-remote-working.jpg) ](https://www.snapcomms.com/blog/it-managers-covid19-remote-working) ## [IT Manager Insights: Remote Working During COVID-19](https://www.snapcomms.com/blog/it-managers-covid19-remote-working) Posted 01 April, 2020 The COVID-19 pandemic has had a major, immediate impact on IT Managers. With whole organizations unable to work from central locations, IT teams have found themselves scrambling to accommodate working from home operations. [IT and Technology](https://www.snapcomms.com/blog/topic/it-and-technology) [![](https://www.snapcomms.com/hs-fs/hubfs/blog-images/end-user-experience.jpg?width=388&height=201&name=end-user-experience.jpg) ](https://www.snapcomms.com/blog/end-user-experience) ## [Focus On End User Experience To Improve IT Team Reputation](https://www.snapcomms.com/blog/end-user-experience) Posted 24 October, 2019 Staff are more demanding than ever of their IT teams. Uptime and seamless delivery alone don’t cut it. They also expect a great end user experience. [IT and Technology](https://www.snapcomms.com/blog/topic/it-and-technology) [![](https://www.snapcomms.com/hs-fs/hubfs/blog-images/IT-Outage-Blog-Banner.png?width=388&height=201&name=IT-Outage-Blog-Banner.png) ](https://www.snapcomms.com/blog/it-outage-notification-templates) ## [IT Outage Notification Templates + Communication Plan](https://www.snapcomms.com/blog/it-outage-notification-templates) Posted 14 October, 2019 *Updated July 30, 2024* When planning an IT outage or experiencing an unplanned outage, it’s important to communicate well with all employees affected. 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